Luxury hotels continue to add innovative services to lure guests
Guests at the Four Seasons in Austin can now check into the hotel, then check into a cosmetic surgery center. The Four Seasons has partnered with Westlake Dermatology and Cosmetic Surgery, which offers services such as Botox, chemical peels, and skin tightening. Starting next year, the center will offer full plastic surgery procedures such as breast augmentation and liposuction. The office will open this week at the Four Seasons Residences, part of the Four Seasons Hotel Austin.
“By combining Westlake Dermatology’s state-of-the-art treatments, professional expertise and the understanding of a patient’s well being, with the finest traditions of Four Seasons, together we will redefine luxury for the modern traveler,” said Gregory Nikolaidis, president of Westlake, in a written statement.
Lorley Musiol, director of the Residences, said in written statement, that the level of service Westlake provides “perfectly matches Four Seasons’ service philosophy, making them the ideal partner to offer such an amenity to our residents, hotel guests and the downtown community.” Harriet Baskas points out on MSNBC.com that having a cosmetic surgery practice near retail outlets on the main floor of a hotel may be new, “but it’s not unusual for hotels and cosmetic surgeons to work together to offer resort discounts to guests.”
Some Rosewood Hotels, including The Carlyle in New York, have a 24-hour fragrance butler. When summoned, he appears with a selection of perfumes and colognes on a silver tray. If the scent wears off, call again. The butler won’t cut you off.
The Benjamin Hotel in New York has a sleep concierge who assesses your sleeping habits and helps you choose from an extensive pillow menu. Still having trouble sleeping? The concierge will send up a peanut butter-and-jelly banana bread sandwich and warm milk.
Some hotels have employees whose only job is to plan dates and proposals. The Opus Hotel Vancouver in British Columbia has the Cupid Concierge. Loews Coronado Bay Resort in California has a dog surfing instructor as part of its Su’ruff Camp. As part of a package that includes a one-night stay, canine guests get doggie board shorts or a surfer bandana
Mandarin Oriental Hotel in Paris offers full concierge services for your pet – walking, personalized shopping for outfits, special bedding and grooming at nearby luxury salon.
adapted from USA Today / Travel