Hyatt, all the way !
Reflects a unique environment and culture; understated elegance and contemporary luxury; restaurants with innovative style and full of fresh and timeless flavors with modern flair; exquisite settings for meetings; walls are adorned with original works of art; incomparable level of personalize service; a spa experience designed specifically to provide a total sense of purity, tranquility and peace of mind and spirit – all of these features in Dusseldorf, Germany, yet it is not a Park Hyatt but a Hyatt Regency !
The above key features are the guidelines Hyatt Corporation has set for its finest luxury hotel brand, the Park Hyatt. So, how why would an exceptional hotel like the Hyatt Regency in Dusseldorf not be a Park Hyatt? In the majority of cases, major hotel groups such as the Hyatt, it is usually the other way round and I have often wondered by a certain property which is a Park Hyatt is not a Hyatt Regency, as it does not deserve to carry Hyatt’s finest luxury brand. Hyatt Corporation ranks Hyatt Regency fifth in its mix of brands, the highest luxury category being Park Hyatt, followed by Andaz, Grand Hyatt and Hyatt.
That is why, the Hyatt Regency in Dusseldorf reflects a striking exception but also proves the consistency the Hyatt Corporation has achieved acrossed its different hotel brands. It is probably a situation when business rationals define the choice of a particular brand by the owners of each property, who, in order to achieve best performance need to balance the potential of the respective destination (room rates, average occupancy rates, consumer target) and the requirements set by the hotel company which is the actual operator of the hotel (expectations of revenues, facilities criteria, services level, personnel training etc).
During my recent stay at the Hyatt Regency in Dusseldorf, one of Germany’s leading business hubs, I was pleased to discover an exceptional hotel of very high standards. The Hyatt Regency has an ideal location in the city’s Media Harbour, with spectacular day and night panoramic views of Dusseldorf’s downtown and the Rhine River. The Media Harbour is considered the trendiest quarter of the city, with dramatic contemporary architecture and the streets buzzing with the trendiest restaurants and bars as well as shops and showrooms.
At 19 storeys high, Hyatt Regency Dusseldorf offers an innovative design concept created by renowned interior designers FG Stijl Amsterdam. A beautiful blend of warm colours, glass and natural light determine the appearance of the hotel, while floor to ceilingwindows in the public areas and guestrooms allow guests to overlook the harbour and the old Media Harbour. Guests enter the hotel through a main entrance with a cantilevered canopy created by the architecture of the rooms above. Even from the other side of the harbour, the dominant design element of the Lobby is visible as the “Golden Box”. The ten foot by ten foot by ten foot cube forms the rear wall of Reception and its warm gold colour contrasts perfectly with the black slate floors.
A seven-meter-long piece of art, commissioned specially for the hotel, by the artist Jack Sal hangs at the entrance to the meeting area. The 445-square-foot ballroom is located directly below the plateau that connects the two towers of the building. A 160-square-foot, waterflooded glass ceiling gives the room natural light from above, while the reflections of water on the carpet give the impression of being in a water lily pond. The Ballroom has an entrance from the street, with an innovative hydraulic foyer which can be opened when events are hosted, or closed, becoming one with the stairs.
The hotel’s main restaurant is no exception in terms of spectacular design features. Along the so-called catwalk that connects the Lobby to the restaurant, an elegant bar extends from DOX with a large free-standing illuminated alabaster bar. The lounge offers wood-panelled walls, comfortable chairs and a fireplace large free-standing illuminated alabaster bar. The lounge offers wood-panelled walls, comfortable chairs and a fireplace. The white poles of the open show kitchen and sushi bar are the main focus in DOX restaurant, while plenty of marble and granite elements. An elegant curved staircase leads from the restaurant up to the pavilion-like Pebble’s Champagne Lounge, with its own terrace. I experienced a lavish breakfast buffet, with local and international specialities and a very tasty and beautifully presented dinner, with a selection of fresh sushi mix as a starter and a beef steak with local touches.
Service throughout the entire hotel is warm, welcoming, predictive and very efficient. During my two night stay, my room, a Club room on the 8th floor with views of the Rhine River, was immaculate at all times, turndown always on time and swift. Rooms are spacious, with large bathrooms (each with separate walk in showers and bathtub) and very comfortable, with panel controlled outside blinds and a pleasant lighting set.
The Rive SPA at the Hyatt Regency Dusseldorf was yet another beautiful surprise. Most treatments feature one of my favourite beauty brands, London based THE ORGANIC PHARMACY (the SPAs of Four Seasons Park Lane London, Four Seasons Hong Kong and Le Bristol Paris). The SPA also includes a Vichy Shower, with mud packs and mud baths available too.
Oliver Petcu in Dusseldorf