Fairmont Baku, a symbol for Azerbaijan and the world
London has its iconic Westminster, Paris has its Tour Eiffel, Dubai has its Burj Al Arab…now, Azerbaijan makes its mark globally with the striking Flame Towers, testimony to the country’s exceptional development in the past decade. A unique structure, the Flame Towers is a stunning mixed-use upscale complex, comprising of three flame-shaped towers, situated on the highest hill in the capital of Baku, thus commanding panoramic views of the city and the Caspian sea (Baku Bay).
Whether you are in the Old Town of Baku, at the spectacular Zaha Hadid designed Heydar Aliyev Complex or simply strolling down the Bulvar (Baku’s very own Croisette), the Flame Towers cannot be missed. During my stay, each time I would gaze at the towers, I would be mesmerized, helplessly thinking of the immense undertakings for the building of such an impressive structure. At night, the towers command a unique outdoor lighting system which can display any image, of course, the most used one being that of live flames.
And it is within the Flame Towers, that I was pampered to an exceptional stay at the brand new Fairmont Hotel Baku and the truly impressive ESPA. The other two towers are dedicated to luxury residences, offices, with a large premium retail space (including an IMAX cinema) outdoor terrace and swimming pool, in the piazza which takes shape in the middle of the three imposing towers.
Unlike many such megalithic structures built in other emerging markets, the complex of the Flame Towers has instantly established itself not only as an architectura symbol of development and wealth but also as a real destination within the capital city. Fairmont Baku has succeeded in providing the ideal mix of services, with an unmatched offering in Azerbaijan – the city’s largest spa (operated by ESPA) commanding the most impressive views; the largest conferences and conventions spaces; two fine dining restaurants (French and American steak); a very lively Jazz club, lounge bar and The Gold Lounge on the 19th floor, dedicated exclusively to Fairmont Gold members.
Whether for a wedding, business or state conference / convention or an indulging leisure stay, the Fairmont Baku has a wide range of offerings, making it a primary destination not only for Baku but for Azerbaijan. You will love the American steak house, the panoramic views from the sauna and the swimming pool, the Gold Lounge which provides the most attentive service to discerning members. It has been most fulfilling for business guests to wish to return with families or friends for a weekend break, simply to discover the city and indulge at the Spa.
One of the major highlights of Fairmont Baku is its Spa, operated by ESPA, which offers a wide range of treatments and services, for both adults and children. Over 2,500 sqm of space on two floors are dedicated to the ultimate Spa experience, whether it is an authentic hammam or a four-hand massage. The winter garden which is also a relaxation area is simply blissful. ESPA Baku also features a state-of-the-art fitness, with the latest equipment supplied by Technogym.
Rooms and suites are among the largest in Baku, most of them with views of Baku Bay and the city. Bathrooms are large, almost Spa-like and most of the rooms have ample sitting and working areas. As with any brand new properties there is also room for improvement: controls of lighting and curtains, embellishment of suites with decor elements and a more prompt housekeeping service. Overall, once most of the staff will be improving their English language skills, service standards will instantly improve. I was pleased to learn the hotel is already working on many of the comments I made related to service. And I am sure implementation will be swift given the genuine service oriented nature of the Azeri people.
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Oliver Petcu in Baku